Accessibility
An Accessible Stay
in Lubbock
Accessibility is part of our foundation, not an afterthought. Cotton Court is built to work for every guest, with layouts and pathways you can move through. As an ADA hotel in Lubbock, Texas, the experience stays simple, comfortable, and inclusive without calling attention to itself. Everything is designed to feel good and function the way it should.
Accessible hotel features
Built in
from the start
- Wheelchair accessibility throughout the property
- Pool lift in the swimming pool
- ADA compliance throughout the property per code
- Flashing lights throughout the property and sound alarms
- An accessible section at the front desk
- Accessible guest rooms with ADA bathrooms
- Hearing-impaired guest rooms
Accessible rooms
Deluxe Courtyard King & Double Accessible Rooms
Enjoy accessible, beautifully designed spaces and a choice of king or two double custom Sealy beds. Plus luxuries galore.
Photos are representative only and may not depict the actual room or features.
- Accessible route from public entrance to guest rooms
- 35-inch wide doorways
- Bathroom, shower and bathtub grab bars (where applicable)
- Raised toilet seats and shower chairs available upon request
- Doors with lever handles
- Shower wands
- Viewports and thermostat lowered
- TTY/TTD available upon request
- TV with closed captioning
Deluxe Courtyard King & Double Communication Rooms
Perfectly appointed and accessible space, and a choice of king or two double custom Sealy beds. Custom furniture and extras too.
Photos are representative only and may not depict the actual room or features.
- Accessible 32-inch wide doorways
- Accessible route from public entrance to accessible guest rooms
- Shower grab bars (where applicable)
- Raised toilet seats and shower chairs upon request
- Doors with lever handles
- Roll-in shower with adjustable wand
- TTY/TTD available upon request
- TV with closed captioning
- Vanity and desk accessible
- Lowered peep-holes & deadbolts
- Visual door knock and doorbell alert
- Visual telephone call alert
- Visual alarm
Website accessibility
Accessible
online, too
At Valencia Collection, we’re committed to making our websites accessible and easy to use for people with disabilities. Our development team uses software tools to evaluate our sites against the World Wide Web Consortium’s Web Content Accessibility Guidelines (WCAG) 2.1, Level AA. While the industry currently has no single regulated legal standard, we make a good-faith effort to follow these established guidelines.
We’ve tested our website to confirm it meets or exceeds WCAG 2.1 Level AA, using AXE, a leading third-party web accessibility evaluation tool. We also test periodically as we add or edit content, to make sure new material continues to meet current accessibility standards.
If you have questions, concerns, or encounter an accessibility issue on our website, please contact us at info@valenciagroup.com or 866.842.0100. Please include as much detail as possible, including the specific page where the issue occurred. We’ll make every reasonable effort to resolve it promptly.