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FAQS

Cotton Court FAQs

"Book With Us" Guarantee

As an independent boutique hotel company, Valencia Hotel Group prides ourselves on our one-on-one relationships with our guests.  When you "Book With Us,"  our in-house Reservations Staff and website provide the most comprehensive descriptions of our on-site services and amenities, special offers, promotions and packages, upcoming events, nearby destinations, local activities, and points of interest. "Book With Us" to make your experience in our destinations a memorable one.

You make a choice when you "Book With Us" instead of a third party website like Expedia or Booking.com, etc. Learn More

Does Cotton Court Have A Loyalty Rewards Program?

Yes, as part of Valencia Hotel Group, Cotton Court participates in the Valued Hotel Guest (VHG) Loyalty Rewards program.

What Is The Address Of Cotton Court?

The address for Cotton Court is 1610 Broadway, Lubbock, Texas 79401.

How Do I Find Cotton Court's Special Offers And Promotions?

Join our mailing list and we'll send you periodic promotions and inform you on what's new and exciting at our Hub City hotel located in Lubbock. Also follow us on social media: [email protected], [email protected], and [email protected].

What Time Can I Check Into Cotton Court?

Check-in time at Cotton Court is 3:00 PM.

Can I Check-In Early At Cotton Court?

Early check-in may be honored based on availability of the guest room but cannot be guaranteed. The front desk handles early check-in requests.

What Is The Check-Out Time At Cotton Court?

Check-out time at Cotton Court is 12:00 PM. Requests for late check-out may be offered as an add-on when confirming your reservations for a nominal fee, depending on the check-out time requested. Late check-out requests not guaranteed and are handled by the front desk on the day of check-out. The latest check-out time available is 3:00 PM; after this time, the guest may be charged for an additional night stay.

How Old Do I Have To Be To Check-Into The Cotton Court?

You must be 21 years or older to check into the Cotton Court. Valid identification is required at check-in.

How Do I Confirm A Reservation At Cotton Court?

You can make a reservation on our website, or you can call us at (210.220.3054) to check availability and to confirm your reservation.

Does Cotton Court Have A Swimming Pool?

Cotton Court has a heated outdoor swimming pool. Guests utilizing the pool must be registered as a hotel guest of Cotton Court.

How Do I Cancel Or Modify My Reservation?

To Modify or Cancel a reservation, click here

Does Cotton Court Have An Airport Shuttle?

Cotton Court does not offer an airport shuttle. If you are not renting a car, a taxi is the best option. The approximate cost is $17- $25 each way to/from the hotel. A taxi may be obtained at the airport terminals upon arrival to the city. If a taxi is needed upon the departure of the hotel, our Guest Services department will be happy to assist you with booking one.

Does Cotton Court Offer Self-Parking?

Complimentary self-parking is available based on availability.

Does Cotton Court Allow Photo-Shoots?

All portrait sessions or photo shoots with professional camera equipment of any kind must be scheduled through the sales department and are subject to availability and hotel occupancy. Please contact the sales department for additional details and pricing.

Where Can I Find Hotel Information And Special Services?

This information can be accessed on the Services and Amenities button on this website or by calling 210.220.3054.

How Do I Check Availability And Rates At Cotton Court?

This information can be accessed on the Reservations button on the hotel's website or by calling toll-free 210.220.3054.

Our Collection

Our Collection

Urban. Sophisticated. Luxurious. Exceptionally comfortable. Experience Timeless Hospitality® by Valencia Hotel Group. Created for today’s passionate traveler, each hotel is intentionally built to showcase both modern design and classic character.

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