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FAQS

Cotton Court FAQs

Does Cotton Court Offer Free Wi-Fi?

Overnight guests receive complimentary Wi-Fi throughout the hotel's public areas and guest rooms. Dedicated Wi-Fi can be provided at an additional cost for events in our meeting space.

Does Cotton Court Allow Smoking?

Cotton Court is a smoke-free environment to enhance air quality, and contribute to the health and well-being of our Guests and Associates, A cleaning fee will be assessed for any guest room where smoking is found to have occurred.

How Many Guests Can I Have In My Guest Room?

  • King guest rooms can have a maximum of two guests.
  • Double bedded accommodations can have up to four guests.
  • Suite accommodations can have a maximum of four guests.
  • Celebrations or parties requiring more than the allowed number of guests in the accommodation are not permitted.

What Does Double Occupancy Mean At Cotton Court?

Double occupancy is limited to two adults. Additional adults will result in added fees.

How Do I Pay For My Room At Cotton Court?

Credit cards, debit cards, and cash are accepted methods of payment at Cotton Court. Please be advised that at check-in, the Cotton Court will charge your estimated room and tax for the duration of your stay in addition to a $50 per day incidental fee. Should no additional charges be placed on your guest room, the $50 per day incidental fee will be reimbursed to the method of payment on file within 3-5 business days. Your bank will typically place a hold on any charges or hotel authorizations. Funds put on hold by your bank cannot be used and will not be released for 3-5 business days or longer after your check-out date, depending on the bank. For more information on this bank procedure, please visit This Website.

How Do I Know My Room Is Confirmed At Cotton Court?

Reservation confirmations are sent automatically within two hours of the reservation being completed to the email that was provided when confirming your reservation. You can also call the front desk to retrieve your confirmation number manually.

How Late Will Cotton Court Hold My Room For Me On Arrival Day?

Your reservation will be held until midnight with the credit card provided when confirming your reservation. If you find your arrival time will be after the 12:00 AM hour, please call the hotel directly so that we may update your reservation. Your credit card provided will be charged for one night's room & tax.

Can I Book Multiple Rooms At Cotton Court?

Bookings or reservations of ten guest rooms or more is considered a Group booking and must go through our Group Sales Department. See Details

What Is Cotton Court's Policy For Re-Selling Rooms Over Special Events?

Reserved rooms may not be resold to a third party or refer to your catering/sales agreement. See Details

Can I Request For Connecting, Adjoining, Or For Rooms To Be Nearby Each Other?

The Front Desk assigns guest rooms at check-in. Cotton Court has a limited number of connecting/adjoining rooms, and your request must be made in advance and is subject to availability. To request a connecting/adjoining room, contact the front desk at the hotel directly prior to your arrival day. The hotel will do its best to accommodate these requests but cannot guarantee them.

When Do I Need To Cancel My Guest Room At Cotton Court To Avoid A Penalty?

Cancellation is required 24 hours prior to the arrival date unless otherwise noted on special event dates. If you confirm a non-refundable or pre-paid reservation, this policy will not apply.

If I do not cancel my room in time, what is the penalty or fee that Cotton Court will assess? One night's room and tax will be charged if a guest does not cancel within the 24-hour period. If you book a non-refundable or pre-paid reservation, this policy will not apply.

Do The Guest Rooms Have Refrigerators Or Microwaves?

All guest rooms at Cotton Court include a full-size non-locking "SMEG" refrigerator with fully stocked honor bar containing alcoholic/non-alcoholic beverages in addition to snack items available for purchase as a standard amenity. Should you require items from honor bar or snacks to be removed prior to or upon arrival, an additional fee may be accessed to the guest room. Microwaves are not included inside guest rooms.

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Our Collection

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